Jakarta, Indonesia — BPJS Kesehatan has made a remarkable mark at the Indonesia Digital Technology and Innovation (IDTI) Awards 2025, securing a total of six prestigious honors. The recognition underscores the institution’s dedication to digital innovation and its growing role in shaping accessible healthcare solutions for the nation.
Of the accolades received, four awards were granted to the organization itself with platinum distinctions: Best Overall Digital Transformation of The Year 2025, Best Cybersecurity Initiative of The Year 2025, Best Regulatory Compliance & Data Privacy of The Year 2025, and Best Digital Partnership & Collaboration of The Year 2025. These honors reflect BPJS Kesehatan’s commitment to elevating both operational excellence and service accessibility through technology.
Beyond the institutional awards, leadership recognition also shone brightly. Ghufron Mukti, President Director of BPJS Kesehatan, was named Best CEO in Digital Transformation of the Year 2025, while Edwin Aristiawan, the company’s Chief Information Technology Officer, earned the title of Best CIO/CTO in Digital Transformation of the Year 2025. Both distinctions emphasize the pivotal role of executive leadership in driving meaningful change within the healthcare system.
“Digital transformation is not just about innovation—it represents a giant leap in how we serve our JKN participants,” said Ghufron. He emphasized that technology has become a bridge to shorten the distance between citizens and high-quality healthcare, ensuring efficiency and equity across the board.
Among the key initiatives spotlighted is the development of the Mobile JKN application, a one-stop digital healthcare solution. The platform enables participants to register, update personal data, verify membership status, book online queues at health facilities, consult doctors via telemedicine, and even conduct preventive screenings. According to Ghufron, such features have significantly cut patient waiting times from as long as six hours to just over two and a half.
Edwin Aristiawan further stressed that all innovations are grounded in the participants’ needs. “The success we are witnessing today reflects our efforts to integrate digital technologies directly into healthcare services,” he noted. For him, transformation is not only about efficiency but also about providing solutions that remain relevant and adaptive to participants’ evolving demands.
Looking ahead, BPJS Kesehatan plans to continue expanding its digital ecosystem to support millions of JKN participants nationwide. By positioning technology at the heart of its operations, the institution aspires to build a healthcare service model that is both sustainable and future-ready, while simultaneously reinforcing its reputation as a leader in healthcare digitalization.
